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A workflow is a sequence of tasks that processes a set of data.

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From Automated to Agentic: The Next Frontier in Enterprise Workflows

· 8 min read
Adrian Escutia
A Rebel with a Cause, Innovating the Future

Workflows power every business process, from approving vacation requests to orchestrating complex supply chains. As enterprises grow, their workflows must evolve. We've seen a big shift from simple rule-based systems to AI-driven solutions. Now, a new layer is emerging: "agentic" workflows, where AI not only gives insights but also acts on them.

Let's explore three key stages:

Automated Workflow (rule-based, non-AI)AI Workflow (non-agentic)Agentic WorkflowUser queryDefined step 1...Defined step nResponseUser queryAI modelAct on user queryResponseUser queryAI agentPlanningMake aplanTool UseExecuteactionswith toolsReflectionReflect onresults ofactionsResponseResult okResult not ok